Annual food drive evokes spirit of unity after Sept. 11 attacks

Thousands volunteered at the Intrepid Museum and across the country in a “9/11 Day of Service and Remembrance” to pack meals for those in need.

By Ralph R. Ortega

An annual "9/11 Day of Service and Remembrance" returned to the Intrepid Museum in New York City on Friday, attracting thousands of volunteers given time off by their employers to pack meals for those in need.

Organized by the nonprofits 9/11 Day and New York Cares, 50,000 volunteers packed 18 million meals across the country as the families of those who died gathered for memorial ceremonies, including at the 9/11 Memorial just two miles from the Intrepid. The event was billed as the largest single-day meal pack in history, involving volunteers from more than 800 companies and organizations.

This became my go-to event every Sept. 11, after I discovered it about four years ago. Writing about it has been my way of remembering that day, which I reported on while working for the Daily News, and honoring the nearly 3,000 people who died. This year came as a milestone, marking the 25th anniversary of the attacks, a passage of time that came and went quickly for many.

Stephanie Hokman of Citibank's U.S. Community Relations team raises a mallet to strike a gong on stage in front of a 9/11 Day NYC Meal Pack sponsor banner aboard the Intrepid Museum.
Stephanie Hokman, a member of Citibank's U.S. Community Relations team, sounds a gong to get volunteers started packing meals for those in need at the 9/11 Day of Service and Remembrance aboard the Intrepid Museum in New York City on Sept. 11, 2026.Photo: Ralph R. Ortega

"It's surreal," said Richard Wald, a Merrill Lynch financial adviser and 9/11 Day board member. "In a way I know it's 25 years. I have two daughters. They're 29 and 31, and they were in pre-school on 9/11. So, I know time has passed, and it feels like in some ways, it feels like yesterday."

Volunteers got underway packing boxes of food, some dancing to the beat of '70s and '80s rock and disco just after 8 a.m., keeping the mood fun until the work paused after about an hour. "So right about now it's 9:11 a.m.," Wald told the crowd from a stage where he stood next to a bell. "So if we can just take a moment, I'm going to ring this bell for a moment of silence for all of those we lost," he said, reminding all of the pain that still lingers from the tragedy that occurred a quarter of a century ago. The crowd fell silent. About a minute later, they were back working together, evoking the spirit of unity that came in the days that followed the attacks.

Citibank had 300 volunteers on hand for the event at the Intrepid and another 800 working at different locations across the country. "I'm really proud," said Stephanie Hokman, a member of Citibank's U.S. Community Relations team, who got the crowd working by sounding a gong.

Hokman recalled where she was the morning of Sept. 11 when terrorists used commercial planes as deadly weapons to strike the World Trade Center and Pentagon: "I think about that often, especially today. It's a crazy story. I was a single mom living in my house in Hollis Hills, Queens. My daughter was waking up for school that day. She was 9 years old. And she loved school. But she came downstairs to me in my den and said, 'Mom, I'm not sick. But I just don't feel like going to school today.' So, I never do this. I said okay, I'll stay home with you. So we were on our couch in our den, and then I got the call from, I think, my brother. And he said, turn on the news. And the rest was history."

The meal packing event, especially on the 25th anniversary of the attacks, brought up a few emotions for Hokman. "It's fun. It's emotional, but it's also gratifying to know what 9/11 Day and New York Cares have done, really bringing this day of tragedy into a day of doing good for others. And that's really what it's all about. So I'm happy to be a part of that effort."

Volunteer Andy Hanson, wearing a hairnet, beard net and a UNIITE for Good T-shirt, holds up a small card reading "you are beautiful" at the 9/11 Day meal pack aboard the Intrepid Museum.
Volunteer Andy Hanson, a college counselor at Harlem Children's Zone, holds up an encouragement card at the 9/11 Day of Service and Remembrance aboard the Intrepid Museum in New York City on Sept. 11, 2026.Photo: Ralph R. Ortega

Volunteer Andy Hanson, a 38-year-old college counselor at Harlem Children's Zone, was a teenager on the day of Sept. 11. "I was in middle school. The bus was late for school, number one. And then we got in, the TV was already on," he recalled about when he first learned about the attacks.

"We all watched the second plane hit the second tower... I knew that it was something that was scary for the future of the world, but I had no concept of the unity that it would bring. Where everybody made sure they supported each other, was thinking about serving the greater good and getting together as a community."

That spirit of coming together was still resonating for him 25 years later as he pushed a cart stacked up high with large, heavy sacks of rice through a crowd at the meal packing event.

"A lot of things have happened in the world in general. I think as long as we continue to show up as individual human beings to support each other, to support each other in communities, we can make a better world," he said. "We all just need to remember each other's humanity and support each other."

About Ralph R. Ortega

Ralph has been a reporter and editor for several major newspapers and magazines for more than 30 years, and is now vice president of public affairs at O’Donnell & Associates.

Most recently, he was the editor-in-chief of the award-winning City & State NY magazine. At City & State, Ralph managed a team of talented journalists covering the downfall of former New York Gov. Andrew Cuomo, the ascent of current Gov. Kathy Hochul, New York City Mayor Eric Adams’ election campaign and later his administration, as well as the election of Mayor Zohran Mamdani. In his role, Ralph became a well-known player in New York’s political world, emceeing, moderating, and conducting interviews at City & State events. He also wrote a weekly column that focused on policy, transportation, and advocated for greater Latino representation at City Hall and in city government. Read Ralph’s full bio and contact information.